Privacy & Protection
Protect Your Computer and Your Privacy
Online and Email Safety
Following some simple guidelines can help you safeguard your email environment.
The following are best practices for browsing the Internet safely and securely.
- Be selective about where you surf
- Use a secure web browser
- Select strong passwords
- Don't choose "Remember My Password"
- Don't use public computers for sensitive transactions
- Use only secure websites when shopping or banking online. Be sure the web address is "https." The "s" means that the website is encrypted and secure. Make sure to "verify" the security of a website by clicking on the "verified by" logo.
- Log off when you are done using web sites that require a User ID and Password
- Install anti-virus and anti-spyware software on your computer. Enable the firewall to protect your computer. Keep your operating system and all other software up to date by installing patches/updates immediately. Software vendors release such updates to fix security issues that have been identified, therefore keeping your system up to date lowers your risk.
Action To Take When Your Identity Is Stolen
If you suspect that you are a victim of identity theft, act immediately! Follow the steps below to ensure the best possible recovery.
- Contact your Bank - Call or visit your bank immediately. Request to close all accounts and debit/credit cards held by the bank. The bank may require you to complete a "Notification of ID Theft" form. Be sure to bring as much information as possible to assist in the process of eliminating future threats.
- Contact your Credit Card Company - Contact all your credit card companies to report the suspicion of identity theft. Close all cards and request the activity on your cards to see if any attempts to use the cards have been made.
- Review your Credit Reports - The bank recommends using www.annualcreditreport.com to order a free annual credit report from each of the three credit bureaus. This site is provided by the credit bureaus to assist you in monitoring your credit for reasons such as identity theft.
- Contact the Credit Bureaus - Contact each of the credit bureaus and request to establish an alert with each. The following is the contact information for each bureau's fraud division:
800-525-6285 P.O. Box 740250
Atlanta, GA 30374Experian
888-397-3742 P.O. Box 1017
Allen, TX 75013TransUnion
800-680-7289 P.O. Box 6790
Fullerton, CA 92634
- Contact the FTC - Contact the Federal Trade Commission to report all attempted and/or suspicious activity by completing a FTC affidavit. The FTC can be contacted via the internet at www.ftc.gov/complaint or 1-877-438-4338.